Protecting personal data is of utmost importance to us. We collect, store, and process your data exclusively in compliance with applicable legal regulations, ensuring your privacy and security. This policy outlines how we handle personal data as part of our business operations.
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Data processing.
Under the General Data Protection Regulation (GDPR), the Ley Orgánica 3/2018 de Protección de Datos Personales y garantía de los derechos digitales (LOPDGDD), the responsible entity is:
Metis.
Alameda Principal 32, 1
29005 Málaga
Email: hello@metisemissions.com.
Website: www.metisemissions.com.
Metis has appointed a Data Protection Officer (DPO) and a Deputy DPO in compliance with Art. 37 GDPR, Art. 34 LOPDGDD, and obligations under the Privacy Act 1988. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at hello@metisemissions.com.
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Types of personal data and circumstances of collection.
We collect various types of personal data to provide our services on the Metis platform. This data is collected when you provide it directly, through automated means when interacting with our platform, or from third-party sources.
Situation Types of personal data If you express interest in learning more about our services; request support; use our “book a Demo” feature; register for our websites; receive communications; sign up for events, webinars, or contests; participate in programs, training, or surveys; use our products and services; download content; or if you are employed by a customer and your information has been shared with us.
Contact details, such as name, job title, company name, address, phone number, email address, username, password, and any other information you voluntarily choose to provide.
If you interact with our websites or emails.
Information about your device and usage patterns, such as IP address or other identifiers, collected through cookies, web beacons, or similar technologies.
If you use and interact with our products and services.
Information about your device and usage, gathered through log files and other similar technologies.
If you voluntarily provide specific information, such as by filling out a survey, responding to a questionnaire, or participating in research or feedback.
Information provided in response to such requests, which may include personal data and sensitive data, depending on what you voluntarily share.
If you are a supplier or service provider to Metis (or work for one).
Contact information, payment, and billing details.
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Automatically collected data.
When you visit our website or use our services, certain access data and device information are collected automatically and temporarily stored in log files. This data includes:
- IP address.
- Device ID.
- Date and time of access.
- Time zone.
- Data volume transferred.
- Website or service functionality logs.
- Referrer website.
- Operating system and version.
This data is used to operate and ensure the security and stability of the Metis platform. It is not used to identify you personally unless necessary.
Legal Basis: Art. 6 Par. 1 Subpar. 1 (f) GDPR and Art. 6 LOPDGDD, to maintain the functionality, security, and error-free operation of our services.
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Data processing for specific scenarios.
When registering or using the platform, the data you provide may include:
- Name and address of the company.
- Company location.
- Your name and the names of registered users.
- Profile pictures of registered users.
- Email addresses and preferred language.
- Username and password.
- Contact phone numbers.
- Account and payment information.
- Tax ID
This information is essential for creating user accounts, providing platform functionalities, and direct marketing where appropriate
Legal Basis: Art. 6 Par. 1 Subpar. 1 (f) GDPR and Art. 6 LOPDGDD for legitimate interests and Art. 6 Par. 1 Subpar. 1 (b) GDPR for fulfilling user agreements.
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Data processing for specific scenarios.
- Authentication Information: When required, your signature and ID data (e.g., ID card number) may be processed for authentication.
- Creditworthiness Data: We may obtain creditworthiness information from third parties or public sources under exceptional circumstances to ensure reliable business relations.
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Types of personal data and circumstances of collection.
Data field Types of data Retention period Comments Company Information.
Name, address, location, tax ID, etc.
Until account deletion + 6 years.
Required for business records and compliance.
Contact Information.
Names, profile pictures, email addresses, phone numbers, etc.
Until account deletion + 6 years.
Required for communication and user identification.
Authentication Information.
Signature, ID data, etc.
Until account deletion + 6 years.
Required for user verification.
Tracking Data.
Device ID, browser data, user behavior, etc.
Until account deletion + 6 years.
Required for monitoring platform usage and ensuring security.
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Your rights.
You have the following rights regarding your personal data:
- Right of Access: Request access to your personal data.
- Right to Rectification: Request correction of incorrect or incomplete personal data.
- Right to Erasure: Request deletion of your personal data under specific conditions.
- Right to Restrict Processing: Request restriction of processing under certain conditions.
- Right to Data Portability: Receive your data in a structured, commonly used format.
- Right to Object: Object to data processing under certain conditions.
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise your rights, contact us at hello@metisemissions.com.
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Data security.
We implement appropriate technical and organizational measures to protect your data, including encryption, secure storage, and regular assessments of our security measures.
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International data transfers.
When transferring your data outside the EU or EEA, we ensure protection through:
- Transfers to countries with an adequacy decision by the European Commission.
- Appropriate safeguards like standard contractual clauses or binding corporate rules.
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Changes to this policy.
We may update this policy periodically. Any changes will be posted on our website, and you are advised to review this policy regularly.
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Contact information.
If you have any questions or wish to exercise your data rights, please contact:
Metis.
Alameda Principal 32, 1
29005 Málaga
Email: hello@metisemissions.com.
Website: www.metisemissions.com.
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Complaints.
If you believe your data protection rights have been violated, you can lodge a complaint with:
Agencia Española de Protección de Datos (AEPD).
Calle de Jorge Juan, 6
28001 Madrid
Spain
Website: www.aepd.es.
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Governing law.
This policy is governed by the laws of Spain and the EU, including the GDPR and LOPDGDD. By using the Metis platform, you agree to this policy. Thank you for trusting us with your personal data.
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Use of feedback and platform usage data for product improvement.
We value the feedback you provide and the insights gained from your use of our platform. This data helps us:
- Improve our products and services.
- Analyze user behavior to enhance features and resolve issues.
- Conduct research and development to deliver a better user experience.
When possible, we anonymize or aggregate this data to protect your privacy. Aggregated data may be used for statistical analysis, research, and product development.
Legal Basis: We process this data under our legitimate interest to improve our platform and ensure it meets the needs of our users. In cases where feedback includes sensitive data, we will request your explicit consent.
Opt-Out Option: If you prefer not to have your feedback or usage data used for product improvements, you may opt out by contacting us at hello@metisemissions.com. Please note that this may limit our ability to enhance your experience on the platform.